Tricks like compulsory petrol and excess waivers making it 'almost impossible' to compare car hire deals. Many top car hire companies are failing to disclose additional costs up front making it ‘almost impossible’ for drivers to find the best deal, according to a consumer watchdog. Extra charges for a compulsory tank of petrol, the cost of excess payments on insurance policies, and the waiver policy to avoid these charges, are routinely withheld until late in the booking process, Which? ![]() Which? made the accusation after its researchers attempted to rent cars in Spain – one of the most popular destinations for British holidaymakers to hire vehicles – from 1. Trackmania United Forever Keygen Dtn Management . Car hire hell: Which?Spanish investigation.At the end of the booking process, it said, researchers were not satisfied that they knew the total price in 5.The watchdog made 1.February. 2. 01. 3 to five car hire firms - Alamo, Avis, Enterprise, Europcar and. Hertz. It did the same with five brokers - Argus Car Hire, Auto Europe. Car. Hire. 30. 00, Economy Car Hire, and Holiday Autos. Its investigation found that 7. More than one in five did not know the amount of excess they would need to pay in the event of damage to the car, and 4. All of this information is vital to those hiring a car, as these extra payments can add more than £1. The research also found that half did not know if the excess waiver covered them for damage to tyres, the windscreen or underneath the vehicle. It is a principle of European and UK law that essential information such as compulsory and other significant charges must be clearly stated at the point of purchase – and Which? Smaller companies topped a customer satisfaction survey of car hire firms by the consumer group, with Canary Islands- based Auto Reisen beating more well- known names with a score of 8. Goldcar was bottom of the table with a customer score of 4. Thrifty and Enterprise took second and third place respectively, while Europcar and Budget rounded up the bottom three. Economy Car Hire topped the broker table of ratings with 7. Argus Car Hire rooted at the bottom scoring 5. Which? said it would be sharing details of its investigation with the companies to encourage them to make improvements, and had also written to Avis, Dollar and Enterprise ‘to remind them of their legal obligations’. Search metadata Search full text of books Search TV captions Search archived web sites Advanced Search. It is calling for all car hire companies and brokers to clearly show all the fees and extra charges on their websites during the booking process, including the amount of excess, the cost of excess waiver and what it covers, the cost of compulsory fuel and the company's fuel policy as well as the cost of all optional extras like satnavs and additional drivers. Richard Lloyd, executive director of Which?, said: ‘The car hire industry is taking customers for a ride by hitting them with sneaky charges not included in the headline price.‘Not being upfront about the total cost makes it almost impossible to shop around for the best deal and leaves people on tight budgets paying more than they planned. Car hire companies must be more transparent and upfront about their fees so people can make an informed choice.’ARGUS CAR HIRE AND GOLDCAR NO STRANGERS TO CRITICISM Comment by This is Money motoring correspondent Lee Boyce. The two companies that finished bottom. This is Money previously. Back. in September 2. Goldcar - which came bottom of the car hire firm. Money Mail reporter Dan Hyde. Spain. Families. were arriving at Spanish airports being told they could only drive away their hire car if they paid another €1. The comments section of the article was flooded with readers who. Goldcar. You can read the full story here. Earlier. this year, I investigated hires made through broker. Argus Car Hire. Argus finished bottom of the Which? A businessman was left. Argus failed to chase up a partner hire firm that has been the subject of a string of customer complaints. This. is Money reader, Nick White, a 5. Yorkshire, booked a car. Faro, Portugal, through Argus. After sifting through a handful of quotes, he. Only once the booking confirmation came through was he told the.
![]() International Car Hire. This left him. unable to research the firm. Had he done so he would have seen a Trip. Advisor thread with. After. This is Money stepped in, the money was refunded, although Argus didn’t respond to any questions we put to it.You can read the full story here. Windows 7 Install Stuck At Setup Is Starting Freezes . The Crystal Mill, Marble, Colorado. Thanks! Please go to your email and click the confirmation link.
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